Privacy Policy
We protect personal data from customers, users, and contacts in line with privacy and PDPA principles.
Last updated: August 24, 2026
This policy applies to
1. Information We Collect
Contact details, account data, product usage data, and information required to provide our services.
We may collect personal data when you contact us, request a trial, use our systems, or submit forms on the website.
- •Contact details: Name, company, phone number, email, and job title
- •Account data: Username, access permissions, and sign-in history
- •Usage data: Visited pages, device, browser, and cookie information
- •Business data: Information you provide for consultation, setup, or service evaluation
2. How We Use Information
We use data to provide services, respond to requests, improve our systems, and comply with laws.
We use personal data only as necessary and for stated purposes.
- •Service delivery: Create accounts, provide trials, support customers, and resolve issues
- •Communication: Send product information, quotations, appointments, and important notices
- •Improvement: Analyze usage to improve user experience, reliability, and security
- •Compliance: Keep records required by law, tax rules, or lawful government requests
3. Information Sharing
We share data only with relevant service providers or where required by law.
We do not sell your personal data. Information may be shared only where necessary.
- •System providers: Hosting, email, analytics, and customer support tools
- •Service partners: Implementation partners or consultants related to your project
- •Authorities: When required by law, court order, or lawful government request
5. Your Privacy Rights
You may request access, correction, deletion, restriction, objection, or consent withdrawal.
You have rights under privacy laws, including access, correction, deletion, restriction, objection, and withdrawal of consent.
To exercise your rights, submit a request through the Privacy Request page or contact our privacy contact below.
Privacy Contact
For questions about this policy or your data rights, contact us.
Icon Solutions Co., Ltd.
sales@iconsolutions.co.th065-423-569398/27 Premium Place, Pho Kaeo Road, Nuan Chan, Bueng Kum, Bangkok 10240, Thailand
Monday - Saturday 08:30 - 17:30